At Allergy Be Gone we strive to help people attack their allergic symptoms. Over 50 million Americans suffer from allergies, and for all of you that do, we understand! That's why we are here to answer all your questions and provide you with top notch products that are sure to help!
Uncertain about what products will help you? Visit our learn more about allergies section where you'll find help!
Allergy Be Gone is a private company originally founded and currently funded by an allergy sufferer like yourselves. Marc and Allen Barsano, our founders, have always been concerned in helping people who suffer from allergies. Marc has solely contributed for the funding and maintenance of this site. It for this reason that we are dedicated to providing the allergy sufferer with useful allergy avoidance information.
Our patient education brochures focus on specific allergens and treatments.
Below are some common questions our customers have asked.
If you have any questions, please email us at:
info@allergybegone.com
What is your pricing policy? 
We will not be undersold. We will match any published price (available to the general public) for the same product. If you see the same product, at another retailer, at a lesser price within 30 days of your purchase, email us (info@allergybegone.com) a copy of the ad, and we will refund the difference. You can also feel free to call us toll free at 866.234.6630 and speak to one of our friendly agents for them to do a price comparison on the spot.
This offer excludes product that may be out of stock by that retailer. Separately, if the retailer charges shipping on that item, it must be included in the total price to establish the TRUE price difference if any. We will look at the total delivered price and make sure our total delivered price matches.
What is your cancellation policy?
If you would like to cancel your order for any reason, please call us at (866) 234-6630. If your order has not yet shipped, the full amount (including shipping) will be refunded to you.
However, if your order has been shipped, we cannot cancel it, and you must make arrangements with one of our representatives to return the order to us when it arrives. In that event, you will be charged a 10% restocking fee and your shipping will not be refunded.
What is your return policy?
Everyone at Allergy Be Gone shares a philosophy of wanting to help our customers find just the right product to fit their needs and be pleased with their purchase. We offer a 30-day return policy. If you want to return a product please contact us at info@allergybegone.com, with your name, address, and invoice number (found at the top of each invoice). We will then email you a Return Authorization Number, which is good for 15 days. We do not accept returns without an R.A.# on the outside of the carton. Please print and fill out the Return and Exchange Form and include with shipment.
Please make sure that returned merchandise is in original condition and in its original carton. We cannot accept returns on face and gas masks, air conditioners and bedding. Royal-Pedic mattresses and box springs must be returned within 14 days in original packaging only. Customers wishing to return the remanufactured iRobot Roomba 4296 or Scooba 5999 must contact iRobot directly. Upon receipt of your return, we can issue an exchange, replacement credit (which automatically gets applied to your next order) or send you a refund. Refunds to your credit card are made on the day after your return is processed, and refund checks are mailed within 2 weeks. Shipping charges are not refundable. If you were not charged shipping on your order, then you will be charged our normal shipping rate when we receive your return.
There is a 10% re-stocking charge on all merchandise returned for credit. Defective items will be returned for exchange. Returns for credit on defective items are subject to the re-stocking fee. Items that are being exchanged for a similar or equivalent product will not be charged a restocking fee. Some products like cleaning agents are not returnable if the seal or wrap is broken.
In order to make your shopping experience with Allergy Be Gone a pleasant one, we ask that you consider the following:
Many products have a cumulative effect. It is unrealistic to expect immediate results. Allow sufficient time for the product to achieve the desired effect. If you have questions about a product that you recently purchased, email or call an Allergy Be Gone Product Specialist. We want your experience with Allergy Be Gone to be a pleasant one.
How I can contact you?
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Allergy Be Gone
140 58th St, Suite 7K
Brooklyn, NY 11220 |
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Send any questions or feedback
you may have. Your input is always welcome. |
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Nationwide Toll Free:
1-866-BE GONE 0 (1-866-234-6630)
Overseas:
International access code for your country
+ 1 + 718.492.2150 |
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Our office hours are:
9 am - 6 pm EST Monday through Thursday
9 am - 4 pm EST on Friday |
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Directions to our showroom:
By car: Take the Exit 23 from Brooklyn-Queens Expressway to 39 St, turn to 1st Ave, and follow it down to the security checkpoint on 58 St / 1st Ave.
By train: N or R to 59th Street |
What if I need more information on some of your products?
We are here to serve you, our valued customer. If for any reason, you are not satisfied with the help provided by this website relating to allergy products, then please let us know. If you have any unsolved questions, please email us at info@allergybegone.com or call us toll free at 866-234-6630 or 718-492-2150.
Do you offer gift wrapping?
We offer gift wrapping for a charge of $6.00 per item. If you would like your item gift wrapped, please place your order. In the checkout screen there will be a box offering gift wrapping. Check the box and your order will be gift wrapped. Please note that if you need one item gift wrapped, you must order it seperately.
What is your disclaimer?
Allergy Be Gone does not represent or warrant that the information accessible via this site is accurate, complete or current. Price and availability information shown on this site is subject to change without notice.
Except as specifically stated on this site, neither Allergy Be Gone nor any of it's directors or employees will be liable for damages arising out of or in connection with the use of this site, or any products purchased through this site. No statement made on our website... no information provided by our employees... no manufacturer's literature sometimes enclosed in our packaging... should be construed as a claim or representation that the products are intended for the diagnosis, cure, mitigation, treatment or prevention of disease or any other medical condition. Only a licensed medical provider can do this and you should contact such a practitioner if you have any doubts or have a medical condition.
All information contained herein is for educational purposes only. Information provided by Allergy Be Gone is intended to heighten awareness of health information and does not suggest diagnosis or treatment. We are not licensed as physicians and therefore may not dictate how you treat your allergies. This information is not a substitute for medical attention. See your health-care professional for medical advice and treatment.
What is your privacy policy?
This is a short summary of our privacy policy. Click here to view the full version of the privacy policy.
Our philosophy from day one has always been to treat our customers the same way we would like to be treated as customers. Our sole purpose is to deal with you one on one and we will use any information you provide to us only for that means. We need to collect certain personal information so that we can process your order and notify you of its status. We will never sell or share this information with others, except as follows:
- When it is necessary to do so, to process your payment or deliver your order.
- When required by federal or state law.
Our site uses "cookies" (small files that are stored by your browser on your computer's hard drive) in order to store items in your shopping cart, and to collect information such as:
- the date and time of your visit;
- any pages viewed on the site;
- keywords used to look for products on our site;
- the address of the site you came from before visiting our site;
- search terms used to find our site.
This information is not personally identifiable, will not be shared with anyone else, and will be used exclusively by us to improve our site and provide you with even better service. You can usually change your browser settings not to accept cookies.
Occasionally, we may ask you to take part in customer surveys. We will use the information gained from such surveys to further improve our site and services, in order to provide you with an even better shopping experience. These surveys are usually handled by trustworthy third parties - for more information on survey privacy, please read the privacy policy associated with the particular survey.
We may use your e-mail address to send you educational and marketing messages outlining our products and special promotions. If you do not want to receive these e-mails, you may opt-out by unchecking the appropriate box in the online checkout form, or by sending a blank e-mail to newsletter@allergybegone.com, with "Unsubscribe" in its subject.
What is your advertising policy?
We do not currently accept third-party advertising on our web site, nor do we receive funding from the display of commercial content. If this policy should change in the future, any advertising will be clearly identifiable as such, and will be distinguishable from editorial content.
What payment methods do you accept?
We accept:
- All major credit cards
- Personal checks
- Postal money orders
- Cash payments in case of a local pickup
- PayPal payments
If paying by PayPal, your shipping address must be confirmed by PayPal. We do not accept PayPal payments with unconfirmed shipping addresses.
Can I fax or mail my order?
Yes, simply print and fill out the Fax/Mail Order Form, and fax or mail it to us.
Can I ship my order to an address other than the billing address on my credit card?
You will need to fill out a Credit Card Verification Form, and fax it to (718) 732-2013, so that we may process your order without delay. Alternately, if your credit card is issued in the U.S. or Canada, you may want to call your bank and add the shipping address to your account.
Do you accept international orders?
Yes, we do. We require all customers outside U.S. and Canada to fill out a Credit Card Verification Form, and fax it to (718) 732-2013 along with the back and front copies of your credit card and photo ID before we can ship your order out.
Please note that customs duties and / or brokerage fees may be charged by the shipping company or your country's customs. Allergy Be Gone is not responsible for paying any of these duties or fees.
Some countries may prohibit import of medical devices, such as respiratory care items, or request additional documentation from your medical care provider. Please consult your country's customs regulations prior to ordering.
All of our electric appliances comply with the US electric standard (120V, 60 Hz, Type A or Type B plug). It is not recommended to use a US appliance in a country which uses a different electric standard. In most cases, using an appliance outside the US voids the manufacturer's warranty, even if an appropriate adapter is used.
What are your shipping rates?
US Shipping Options
All ground orders are shipped within 3 business days from time of order. All orders shipped to standard residential or commercial address are delivered via FedEx or DHL. If you have any specific delivery instructions, please include them with your order.
Orders shipping to a P.O. Box will be shipped via USPS Priority Mail™. At this time, P.O. Boxes are not eligible for 2nd Day or Next Day shipping. If you would like to choose either of those options, you must provide us with a physical address.
Please note: All orders are delivered Monday through Friday only. Saturday delivery is not available at this time.
Orders placed after 12 pm will be processed the next business day.
Please note that orders outside the United States may be subject to additional customs duties and fees. Allergy Be Gone is not responsible for any of these duties and fees.
ALL ORDERS OVER $150.00 RECEIVE A FREE GIFT!
(gift item will be sent out with your order - no need to add it to the shopping cart)
| | Ground and
First Class Mail | 2nd Day Air | Next Day Air | International
Standard
(2-4 Weeks) | International
Express
(7-10 Days) |
|---|
| Continental US | $4.95 per order
+ $0.60 per lb. | $9.95 per order
+ $0.95 per lb. | $14.95 per order
+ $0.95 per lb. | - | - |
|---|
Alaska, Hawaii,
US Protectorates | - | $18.95 per order
+ $0.95 per lb. | $28.95 per order
+ $0.95 per lb. | - | - |
|---|
| APO, FPO | $7.95 per order
+ $1.95 per lb. | $9.95 per order
+ $2.95 per lb. | $14.95 per order
+ $2.95 per lb. | - | - |
|---|
| Canada | $15.95 per order
+ $1.45 per lb. | $19.95 per order
+ $1.65 per lb. | $25.95 per order
+ $1.65 per lb. | - | - |
|---|
Outside US,
Canada | - | - | - | $20.95 per order
+ $1.70 per lb. | $32.45 per order
+ $2.20 per lb. |
|---|
Page last modified: 03/28/08
SPECIAL GIFT WITH ALL ORDERS OVER $150.00!*
(a $25.00 value)
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